mmk10's Privacy Policy

Q: How can I request access to my personal information?

Send an email to support@mmk10.run or contact us via 24/7 Live Chat. We will handle your full data access request, and your data will be made available once player identity verification is complete.

This policy openly explains how we handle players' personal information responsibly.

Introduction and General Policy

mmk10 is an online casino platform designed for players in Myanmar. This Privacy Policy applies to anyone who accesses the mmk10.run website and explains how we collect, store, share and protect your personal information.

By accessing this platform, you agree to the terms of this policy. If you are unclear about the meaning of any part of the policy, you can contact us at [email protected].

We continuously use SSL encryption and the latest security technologies to protect personal information and guard against security incidents.

Information We Collect

2.1 Information You Provide Directly

When you open an account, make a deposit or contact customer support, the types of information we may receive include —

Registered name, date of birth and personal contact details
Username and encrypted password used to log in
Financial transaction records related to KBZPay, Wave Money, AYA Pay or bank transfers
In-platform gaming history and bonus-related activity
Messages sent to us in relation to customer support

2.2 Information Collected Automatically

When you visit the platform, technical information is recorded automatically —

IP address and technical details about your computer or mobile device
Date, time (Myanmar Standard Time) and duration of your visit
Browser type and operating system
Data obtained from cookies and similar tracking technologies
Clicks and pages viewed within the platform

2.3 Information received from third parties

We may receive transaction verification information from payment service providers (KBZPay, Wave Money, AYA Pay, and banks). This information is used solely to keep your account secure and to prevent fraud.

How we use your information

We use the information we collect only for the following purposes —

Supporting account registration, identity verification, and login services
Processing and recording deposit / withdrawal transactions
Sending bonuses, VIP upgrades, and relevant offers
Studying user experience to improve the platform
Monitoring to prevent fraud, money laundering, and cybersecurity breaches
Carrying out what is necessary to meet legal obligations
To provide support through our 24/7 Live Chat and email customer service

Cookie (Cookies) Policy

What are cookies

Cookies are small data files that a website stores in your browser. They help the platform run more smoothly.

Types of cookies we use

Essential cookies — Used to keep your login session active and to store security tokens. Without these cookies, the platform cannot function properly.
Functional cookies — Used to remember your language preference and preferred settings.
Analytics cookies — Used to collect traffic statistics and data for improving the platform.

You can block cookies through your browser settings. However, if you block essential cookies, some platform services will no longer be available.

Information Sharing Policy

We do not sell, rent, or trade your personal information to third parties. However, we may share it in the limited circumstances below —

Service providers — Payment processors (KBZPay, Wave Money, AYA Pay), IT infrastructure providers, and fraud detection services receive data only to the extent needed to deliver their services, and are not permitted to share it with anyone else.
Legal obligations — We may share information where necessary to comply with a court order, legal requirement, or lawful request from a government authority.
Business transfers — In the event of a significant business change (merger, acquisition), data may be transferred to the successor with an agreement that the same protections remain in place.

Data Security Measures

We apply technical and administrative security measures to protect your personal information —

Using SSL / TLS encryption for all data transfers
Restricting access to personal information to only the staff and service providers who genuinely need it
Storing servers in certified data centres within firewalled and protected environments
Maintaining a continuous monitoring system to detect data breaches
Passwords are hashed, so even our staff cannot view your original password

However, no data transfer over the internet can be guaranteed 100% secure. We are committed to protecting your data as best we can, but can only assure protection at the level of precautions taken.

Data Retention and Deletion

We will retain your personal information for as long as your account remains active. Once your account is closed, all data except legally and financially required records will be deleted or anonymised after the applicable retention period required by relevant regulations has elapsed.

Records related to financial transactions may be retained for as long as required for legal purposes.

Players' Rights

Any player using the mmk10 platform has the following rights —

Right to Access — You may request to view the personal data we hold about you.
Right to Rectification — You may request corrections to any personal data that is inaccurate or incomplete.
Right to Erasure — You may request that your personal data be deleted once our legal obligations have been fulfilled.
Right to Object — Where we process your data for specific purposes, you have the right to object to that processing.
Right to Portability — You may request a copy of the data you have provided to us in a readable format.

To exercise any of these rights, contact us at [email protected]. You can also reach us through our 24/7 Live Chat.

Policy on Under 21s

The mmk10 platform is for users aged 21 and above only. We do not knowingly or intentionally collect personal data from anyone under 21, and we take steps to protect minors from harmful gambling. If we become aware that we have received data from a player under 21, we will delete that information immediately. Anyone who notices such an issue can report it to [email protected].

Policy Changes

We may update this privacy policy from time to time. If significant changes are made, we will post a clear notice on the platform and notify you by email before the changes take effect. Continuing to use the platform after a policy update means you accept the revised policy.

If you have questions about policy changes, contact us at [email protected].

Last updated: 29 October 2026

FAQ

Frequently Asked Questions about Data Privacy at mmk10

We will never sell, rent or trade your data. Payment processors and technology service providers receive only the data strictly necessary to perform their services, and they are not permitted to share it further.

Send an email to [email protected] or contact us via 24/7 Live Chat. We will handle your full data access request, and your data will be made available once player identity verification is complete.

We store passwords in hashed form, so even our staff cannot see your original password. All data transfers are also protected with SSL encryption. We recommend choosing a strong password and not sharing it with anyone.

Blocking essential cookies will cause login and some platform features to stop working correctly. If you only block optional cookies, you can continue using the platform normally. If you need more specific settings advice, our Live Chat team can help.

Once the legally required retention period (including financial records) has ended, remaining data is deleted or anonymised. You can contact [email protected] to find out how long that period applies in your case.

If we become aware of a data breach, we will act immediately to limit the impact and notify affected players by email. We will also conduct a data investigation and take steps to prevent it from happening again.